TCC Library News

Tuesday, November 29, 2011

Known Issue: Off-Campus Access to Facts on File (Solved)

Off-campus users may find that they cannot access Facts on File/Facts.com databases (Issues and Controversies, Issues and Controversies in American History and Today's Science), even after logging in through Blackboard. We are aware of the problem and are working on fixing it. We will post an update here when we have it working again. We do currently have access from on campus, so you are welcome to come visit us if you need to use one of Facts resources.

Thank you for your patience!

Update:
As of Monday, Dec. 5, access to the Facts.com resources seems to be restored. If you are trying to get access and can't, please contact us by chat, email or phone. Thank you!

2 comments:

  1. I can't get into the LRC period with any of my passwords or using internet explorer...why?

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  2. Hi there! Lauren here, from the LRC. If you're having trouble getting access to our databases from off-campus, the best thing to do is to call us (Metro's number is (918) 595-7172) or chat with us via IM at http://lrc.tulsacc.edu/KIMim.html; it's easier for us to figure out why you can't connect when we can try different solutions with you :)

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